Border Plumbing, Heating, Air & Electrical Testimonials

Andrew N. attended my home today to ensure my furnace was operating at its optimum performance. Extremely professional and knowledgeable, a true pleasure. I have been a customer for several years and highly recommend Border, I continue to be impressed with their service and commitment to their customers. Thank you Andrew.

Nass was very professional and friendly from the first minute I met him! He explained exactly what happened to my water tank, replaced the old tank, and coached me on a few items regarding the tank that I was not aware of! I also saved some cash as I was a member, just recently signed up, so that was good timing on my part, and ZERO regrets about doing that! The person who answered my initial call was very courteous, and very quick to give me answers, and steer me in the right direction. Chris in dispatch was great, and kept me informed about when Nass was going to get to my house. THANK YOU!! I'm sticking with Border!

Dustin was fantastic and friendly fixing our furnace and thermostat! We really appreciate Borders friendly and professional staff. They never let us down! Thank you!

Dustin is one of the nicest technicians you will meet, so pleasant friendly and just really a nice guy, his work he takes very seriously he is thorough meticulous and very smart at his job, and patience lots of it. Great employee of Border Plumbing highly recommend him you will not be disappointed.

We called Border Plumbing,Heating and Electrical because we had a problem with our furnace not turning on from our wall thermostat.Justin L was dispatched to our home to do the work for us.He was extremely professional,courteous,knowledgeable and skilled in his craft.He is a born leader and is an awesome representative of this fine company.He taught me a lot about the job he was doing for us and he shared some history of Border and the time he has been with them.He is extremely personable and efficient in his work.A true craftsman.We are extremely happy with our experience with Justin and there just aren't enough awesome words to describe how we feel about this outstanding gentleman.Thank you my friend,you are one solid individual and employee!Sorry I did not write a review much earlier about you when you did the work at our house on November 3rd,2022. I wanted to do another review for Jasmine P,as we had her dispatched to our home on December 6th,2022 because we had a clogged drain pipe.She arrived quickly and set up her tools and equipment to do the job for us.She is an extremely professional employee and craftsperson.We have never had a female do work for us before but we were extremely happy and grateful to have her do the plumbing work for us.She is a super hard worker,extremely efficient and fast.I noticed right away how she looks after her tools and equipment which is great for company owners to see as some workers do not take the pride or care in their job as Jasmine does.I am a craftsman myself,and I am very perceptive when watching how people work.I saw no flaws in Jasmine's work.She is extremely knowledgeable and skilled.Ladies like her in the trades do not receive the respect they deserve,unfortunately.After our job was completed today,we would not hesitate for a second to ask for Jasmine to do work for us again,the same goes for Justin L.We appreciated Jasmine's "assistant plumber,muscle man",Robert M whom assisted Jasmine in lifting a very heavy piece of drainage clearing equipment from her work vehicle.He was an absolute pleasure to talk to and we would not hesitate to have him do work for us in the future as well.Thank you very much,Jasmine and Robert for your hard work on our plumbing job!You two awesome people! We want to thank Matt R,for being such a polite,helpful and personable employee.He is such an awesome person!Thank you,Matt for helping us out on the job that Justin did for us!You are a very stand up,solid,individual! A huge thank you to Chris for dispatching Jasmine out to us so quickly to do the work for us.We are extremely grateful for your kindness and assistance.We are sorry if we inconvenienced you and your employees in any way.Keep up the awesome work! A huge thank you to Lindsay T who was extremely helpful,efficient and kind to us when calling to schedule a technician.Keep up the great work! No matter what job an employee has in any company,ABSOLUTELY EVERYONE IS IMPORTANT TO THE CUSTOMERS/CLIENTS AND TO THE COMPANY THEY ARE EMPLOYED BY.WE TRULY APPRECIATE YOU ALL,AND WE WANTED TO SAY A HUGE THANK YOU,WE APPRECIATE YOU ALL,TO EACH AND EVERY EMPLOYEE OF BORDER PLUMBING,HEATING & ELECTRICAL.KEEP UP THE AWESOME WORK!EACH AND EVERY ONE OF YOU ARE SPECIAL TO US,AND WE WISH YOU ALL MANY AWESOME YEARS TOGETHER AS ONE BIG FAMILY!WE MEAN THIS SINCERELY FROM THE BOTTOM OF OUR HEARTS!A ZILLION THANK YOUS TO YOU ALL!KEEP US ALL HAPPY AND PROUD,HERE IN RUTLAND!My mom and I would like to pass on handshakes and pats on the back to everyone!Take care all of you,stay safe,Merry Christmas!Happy holidays!We are loyal customers/clients,for life!THANK YOU!!!!!God Bless you all! Services: Heating system repair, Drain cleaning, Heating system maintenance, Thermostat repair

Dustin was very courteous and polite. He was very kind and understanding about me being 90 yrs old and pushing a wrong button on my thermostat. I would welcome him back the next time I need help with my furnace or air conditioning needs.

My furnace broke early Saturday morning. I was recommended Border plumbing and heating by my neighbour. First thing on Monday morning I called the office, the response was fast. In no time, Jeff came to diagnose the problem. He was personable and did a fast diagnostic assessment. Needing a new furnace. While Jeff was still here, Denver, the comfort advisor was in the neighbourhood and came to give estimated and presented the choices. He made it easy to choose the right furnace. At the first chance on Thursday morning, Luke and Warren, installers were here with the new furnace. They were friendly, knowledgeable with good workmanship. Luke gave great follow up instructions. Great company and personnel. I will use them again and recommend.

October 26, 2022 Border’s friendly, professional service is very much appreciated by these seniors. Jeff C. was accompanied by Aaryn R. whom he was training in furnace maintenance. We knew Aaryn from a few weeks previously when she carried out the servicing on our air conditioner very efficiently. Jeff explained the process to us thoroughly and resolved a minor issue with the humidifier as part of the service. As well, he recommended a new igniter as the current one had become corroded. They were able to install one immediately thus saving us the problem of replacing it, perhaps urgently, at a later date. Both Jeff and Arryn are very pleasant to deal with and are good communicators. Once again, quality of service was excellent and we will not hesitate to use Border services for all of our home maintenance requirements. We highly recommend the company to others who may be searching for a high quality, professional company. _____________________ Fall - 2021 Our furnace needed a tune-up. Fortunately, your company performed the task. As in the case of previous services you provided to us, the work was done properly by Ashley West who took great care in inspecting, cleaning and testing the performance of our furnace. The “System Health Report” that she prepared, added to the clear explanations she provided, gave us the level of confidence that homeowners love to receive from experts. Another benefit when dealing with your company is the manner in which your employees treat customers. Ashley and others we had the pleasure of dealing with took great pride in accomplishing their tasks from the time we contact them until the work is completed to our entire satisfaction. Their communication skills are excellent. Your company has set an enviable high standard in terms of quality of services. Keep up the good work.Thank you.

I always appreciate Border’s friendly, professional service. Jeff was very thorough in servicing my furnace. He took time to explain the Heating System Evaluation and recommendations. It’s great to know that my furnace is ready for the winter months ahead. Jeff is certainly an experienced and skilled technician, and an asset to the Border team!

I would like commend the excellent work that Border did on changing the plumbing from the poly to PEX in our upstairs 2 bath rooms. The lead plumber was Jack Evans and helped ably by assistants James Bertram and Jasmine Pilote . They did excellent work ,very professional and attentive and most helpful . recommend them very highly. David Miller West Kelowna BC

Excellent service and very personable.

Robbie and Neil were very tidy, quick, and polite. Got the job done quickly and we great help! Thanks gentlemen.

Robi was incredibly helpful, informative and friendly. He was able to answer all my questions thoroughly, cleaned my drains efficiently, and wiped everything down afterwards. I would highly recommend him as a plumber to everyone I know. Totally worth every cent I paid, and more. Thanks for the great experience! 10/10 for service, value and personality.

DO YOURSELF A FAVOUR AND USE THIS COMPANY! We discovered that our A/C was broken just as a heat wave was due to hit Kelowna. We knew it had to get repaired quickly and reliably but didn't know who could do it. We called Border and they came over and had it fixed within 1.5 HOURS of our our initial call!!!! Their customer service was the best I've experienced in any industry. They were knowledgeable, honest, and genuinely cared about the problem we had. They communicated efficiently and clearly and took the time to educate us so we felt comfortable with what was happening. OUTSTANDING!

DO YOURSELF A FAVOUR AND USE THIS COMPANY! We discovered that our A/C was broken just as a heat wave was due to hit Kelowna. We knew it had to get repaired quickly and reliably but didn't know who could do it. We called Border and they came over and had it fixed within 1.5 HOURS of our our initial call!!!! Their customer service was the best I've experienced in any industry. They were knowledgeable, honest, and genuinely cared about the problem we had. They communicated efficiently and clearly and took the time to educate us so we felt comfortable with what was happening. OUTSTANDING!

Jon Dean fixed our AC finally and he was great to work with and he knew what he was doing and found the problem and got it fixed. Thanks Jon

Dustin, was personable, professional, and new what he was doing. Will be using Border Plumbing in the future and will recommend !

Today Jon Dean came and fixed our AC. I was very impressed with his competence,professionalism and courteous manner. I would rate his device as 10/10 . You are a COOL guy.Thank you.

Dispatcher, Matt R, is often the first friendly voice of Border Plumbing, Heating & Electrical. He represents the company very well. I have phoned Border on several occasions, and have always found him to be friendly, understanding, and efficient. Thanks, Matt, for listening well and for scheduling the work to be done!

Dustin quickly fixed the issue that we had with our gas fireplace. I found him to be both professional and personable, and would have no trouble recommending him and Border to anyone who may need their services.

Luke and Warren did a great job installing my now air conditioning and heating system. They were very professional and completed the job in a timely manner.

From quote to installation, all were professional, efficient providing excellent service. I appreciate Dayton and Ryan's patience in explaining new things to me.

I can't think of enough good things to say about the staff of Border Plumbing, Heating and Electrical. Our maintenance tech Ashley, salesman Denver and installers Dayton and Ryan have all been knowledgeable, extremely easy to deal with and able to explain the products and services and to answer any questions we had. I would highly recommend this company and it's staff to anyone. **** ******

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From the very first phone call the service has been super friendly and knowledgeable. I called having had no hot water for two days and in desperate need of a shower and was happily surprised that the technician would be here within the hour. Unfortunately it was most cost effective to replace the hot water tank but again I was happily surprised to be told it would be installed the next morning, and although this is probably not related to the actual service, that was one of the best showers of my life. Lyle, the technician was really friendly, explained the problem and our options. We have tried different plumbing/HVAC companies in the past and usually left slightly disappointed and that did not happen with Lyle and Border. I will definitely be calling Border the next time we have an issue.

Thank you, Border, for the exceptional service your team provided in the recent installation of my new air conditioning system. Denver (Comfort Advisor) was friendly and knowledgeable as he inspected my home and recommended the best options for me. Ryan (Installation Technician) and Dayton (Installer) worked expertly to fit the new system into my older home. They were respectful of my home and my preferences, and worked diligently to make the plan a reality. Everything was done with efficiency, and I appreciated how they tidied up after such a big project. I was very impressed with their work ethic! I would also like to give a shout out to the two electricians who expertly completed the wiring, and to the friendly, helpful Office staff who coordinated everything so well. I would certainly recommend Border to others, and am confident to call them for future needs.

When we needed our water heater replaced, we called Border, they able to come out that morning relieving our anxiety. Luke S********no showed up right on time with a water heater and went right to work. he was very professional, clean, and tidy. After the work was completed, we went over the finished product and he explained exactly what had been done and why. He also suggested a few other items that we might want to look at in the future. We could not have have a better person come in and do the work that he did. Border is a great business which is reflected by the great quality of their very professional Trades. Thank you again for your great work.

We have had Border Plumbing and Heating attend issues on several occasions. Each time the service has been prompt, professional and sincere. Today Peter replaced a blower motor on our furnace plus the cleaning etc. He was wonderful. Bless him for his concern and timely repairs to keep our family warm. Thank you so much to Peter, Matt, and the rest of the gang at Border. ******** *** ****

Very prompt and polite service from Jon D. Thanks!

Our furnace died (on a Sunday) and I called the emergency number. I was SO happy with the prompt response from Border Plumbing and Heating. Someone was here first thing yesterday to assess the problem and this morning, Dayton Bailey and Ryan Storozak arrived bright and early and replaced our furnace. They were quick, efficient, friendly and left our home clean (and warm!). I highly recommend Border Plumbing and Heating.

The timing of the replacement of your old furnace and water heater is never great. Luke and Julius spent two days at my home and it was a pleasure to have them. Every step of the way the guys were super respectful and explained every step of the process. The quality of the entire service was truly exceptional and I definitely have piece of mind that the work was done above standards. They even took the time to move my main water shut off to a much more convenient location for us and made sure I understood how to keep things in optimal running order for the years to come. Thank you.

This was my first time using Boarder. Our furnace stopped working and I called Boarder. Shortly after I received an update that a tech was on the way. This update had the techs photo and a contained a little information about his experience. I thought it was a nice touch. Within an hour, Jon Dean arrived and did not waste anytime. He had the problem fixed and our heating flowing again within no time. The entire process was streamlined I was able to get to work on time. Thanks Jon and the entire Boarder team.

I have always used Border for maintenance of my AC and furnace with great satisfaction. Very consistent diagnostics and no hard sales pressure. Representatives are always friendly, careful and professional. My latest technician Andrew N. was great and efficient. Got to hangout with him a bit longer than expected when his truck got stuck in the snow, so only recommendation would be to put some snow tires on those work vehicles.

Great same day diagnosis and repair of our hot water heating problem. Jon explained everything in detail. Very personable individual. Entirely happy with our experience.

Very impressed with the company and Chris M******* our service specialist. Booking was easy, he arrived on time, communicated throughout the process and obtained our approval before making repairs. I would definitely recommend the company and Chris. Home repairs can be stressful but not with Border and Chris. We live in a strata and will recommend the firm to our neighbours.

We woke up to our furnace not working and a temperature reading of -21 outside. One phone call to Border and our furnace was fixed within the hour. Incredible service! Thank you! Troy White, Kelowna

Dustin visited our home today and serviced our furnace. He was friendly, arrived on time, and did his work in an efficient manner. We will definitely call Border Plumbing, Heating & Electrical In the future and would ask for Dustin to be our serviceman. Well done, Dustin. Thank you

I have had Dustin P. service both my furnace and my air conditioner in the past 6 months, and I have been very pleased with his work on both call-outs. Dustin is knowledgeable, personable and very efficient in his work. He is a great representative for Border Plumbing, Heating and Electrical and I will be asking for Dustin to do any future service on my heating and air conditioning units.

Another great service experience from Border Plumbing and Heating. The plumbing technician, Paul Leader, was excellent at telling and showing us what he was doing to solve the problem. His level of professionalism was also excellent. Add to that a friendly demeanor and you have another great experience, with Border Plumbing, during a stressful situation. In the past, we have recommended Border Plumbing and Heating to friends and family, and will continue to do the same in the future.

How refreshing to have honest, reliable and caring customer service. Always were on time as quoted, if not earlier. Went over everything with you step by step. Excellent Product. Also went out of their way to mention, rebate, airlines points etc. highly recommend! *****

AMAZING SERVICE!!! AMAZING SERVICE!!! Thank you to all the team members involved in replacing my furnace. Stephanie, Jaimie, Ryan and Dayton. Once again, Border came through for me in a big way, so grateful I have a company I can rely on and trust. Consistent excellent service, this company cares about you and me, do not hesitate to enlist their services. I have been a member for several years and have recommended Border to many friends and they share the same sentiments. Special mention to Jaimie I can't thank you enough, Ryan and Dayton it was a pleasure to have you in my home, true professionals.

Dustin was very friendly and thorough doing our tune up for our furnace. Explained everything very well and was very helpful during the whole process. Very happy with the service we received and would highly recommend him.

From the quote process through frequent follow up (from their end) while waiting for parts, all of the people I interacted with were very professional very courteous and punctual. Would highly recommend!

I called Border Plumbing when I experienced issues with my furnace failing to turn on. Peter R. came out to diagnose the problem & complete a furnace service at the same time. I feel confident knowing that the appropriate amount of service & repair was completed; the entire process was transparent and educational, and I'm very satisfied with the service I received from this company. From the online chat box on their website, to the initial phone call, to the service work itself. Thank you! :)

Our furnace needed a tune-up. Fortunately, your company performed the task. As in the case of previous services you provided to us, the work was done properly by Ashley West who took great care in inspecting, cleaning and testing the performance of our furnace. The “System Health Report” that she prepared, added to the clear explanations she provided, gave us the level of confidence that homeowners love to receive from experts. Another benefit when dealing with your company is the manner in which your employees treat customers. Ashley and others we had the pleasure of dealing with took great pride in accomplishing their tasks from the time we contact them until the work is completed to our entire satisfaction. Their communication skills are excellent. Your company has set an enviable high standard in terms of quality of services. Keep up the good work.Thank you.

Julius, Dayton and Denver….on time, professional, polite, knowledgeable and genuinely nice guys to come into the house and get the job done! Recommended by a friend to use this local company and I understand why….great service. Thanks guys!!

Denver, Dayton and Julius all great guys. On time, polite and efficient in getting a new A/C, thermostat and furnace maintenance completed. Border was recommended to me by another friend and I’m appreciative they did. Thanks guys! Great work!!!

Dustin was a pleasure to have as my maintenance man! He was very polite and welcoming. He was very quick on the job and informative. Any questions I asked, he answered! There was no worry about having him in my home and in fact, he was a delightful guest. He was on time and very efficient. I would recommend him to anyone I know to use his services. Also, I would definitely use him next time I need a service from border. Thank you again for your help Dustin, and for being a pleasure to have in my home!

Dustin was friendly and knowledgable. Listened to our concerns and explained all work done. Would definitely recommend!

Peter did a maintenance check on our furnace and gas fireplace. We were very pleased, Peter was friendly,efficient and thorough. He followed all COVID-19 protocols. We always had good service from Borders employees.

All of the staff at Border Plumbing & Heating are super professional, curteous and friendly! Excellent service!

Border Plumbing was the only company willing to help us out and it was the start of the August long weekend July 30/21. Paul Leader was our plumber and was very friendly, courteous, and professional and followed the Covid-19 protocols. We had a pipe blockage and Paul had to use 80 ft of auger. He was so determined to get the job done he stayed for 5 to 6 hrs without giving up on the job. I would highly recommend Border Plumbing especially Paul. Thanks for your help

dustin was very polite and he really took time out to answer any questions i had he will be highly recomended in my books.thanks ann kirk

Colin was prompt, professional and knowledgeable. Rectified my issue. I will continue to have Colin and Border look after my heating needs.

My hot water tank stopped working on a Sunday afternoon with a house full of people. I called Border & explained that my husband has terminal cancer & it is imperative that I have hot water. Within a few hours they sent out Tyson. He got it running but as life would happen, it didn’t last. I called them again that evening & they sent out Chris & Tyson the very next afternoon & installed my new hot water tank. I can’t say enough of how much this was appreciated. I have now a contract with them for regular service & that makes my husband feel very secure in knowing that I will be taken care of. Thank you, Thank you, Thank you !!!!!

A great experience from start to finish. We called after hours as our air conditioning stopped working and have a newborn at home. Jon provided exceptional service. He understood the situation, sourced the part we needed and was back first thing the next morning to complete the work. He was a pleasure to deal with.

Very good service. Both Lyle and Chris were helpful. Lyle provided good advice. The work was done in a timely manner and correctly.

Very satisfied, good service. Thank you Chris. A Verna

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Paul was excellent. He's friendly, very knowledgeable. He came to work on a plumbing project, first planned by another plumber at Border, and he was able to quickly figure out the scope, parts required, made a couple of improvements to the design and completed it within the timeframe allotted. We've now used Border plumbers, A/C technicians, furnace installers and technicians and electricians. We couldn't be more pleased with their work and heartily recommend Border Plumbing, Heating & Electrical.

Dayton was excellent everything went as it should no problems

The entire team was efficient speedy and polite when they came to install my ac. I have also had excellent service for my furnace. I would definitely recommend Border Heating and plumbing . Thanks team

Luke and Warren arrived on time to install my AC unit. Their work was fast, clean and in 5 hours we had cool air ventilating the house. Electricians were also part of the team to make the whole operation seamless. I wouldn’t hesitate to recommend Border Plumbing.

They were great! Very friendly, professional and quick!

The service provided by Dustin was very complete and he explained everything as he assessed my air conditioner . He mentioned this company is a family business and he enjoys working there because the expectations are for high quality work . Thanks Dustin! Dustin was very personable and I sensed that he really cares about the customers he serves .

Great experience very tidy and friendly Efficient On time Thanks

My friends had an unusual odour in their bathrooms and called Border on a Friday morning. Border was able to send someone out later that morning. As my friends were working, I met with Colin from Border Plumbing. He was very professional and thorough in investigating potential sources of the odour. He identified an incorrectly installed toilet as a possible source of the problem, provided a reasonable quote and refitted the toilet quickly and efficiently. Would recommend. Thank you!

Work was excellent and on time. Very polite and patient.

Excellent service and clear expectations throughout the install of air conditioner and furnace. Highly recommend.

I had initially called another company on Sunday, they put me off till Monday, then moved it to Tuesday morning, then they called and couldn’t come till Thursday. That’s when I called Border about 8:10, they had Paul Leader here between 12 & 1pm, as dispatch stated. He was pleasant to work with and he got the job done in no time. I will definitely call Border first if I need help again.

5* rating for Matt R and Dustin for coming to our rescue and helping with our furnace. Excellant service! Compassion for our needs kind and friendly! Highly recommend calling for all your heating and cool needs. Thanks guys! Much appreciated

We had a great service experience this morning when Austin attended to repair our aging AC unit. He was prompt, professional, knowledgeable, and friendly. Thanks for answering all my questions. I am very pleased with the service provided. Border Plumbing, Heating, and Electrical is a business I can recommend with confidence. Great people…great service…a winning combination.

Amazing service in the worst heat wave. We can’t thank them enough. Fast and efficient.

Terry & his crew installed an A/C unit a few weeks ago. They were professional, courteous, clean & knowledgeable. And we are so grateful for the A/C in the current heat wave.

Terry & his crew installed an A/C unit a few weeks ago. They were professional, courteous, clean & knowledgeable. And we are so grateful for the A/C in the current heat wave.

Colin & Mike upgraded our hot water system. They were professional, courteous, clean & knowledgeable. ‘Nuff said.

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On the hottest day of the year, our AC stopped; Austin came and spent over an hour, fixed the problem and now it's cool again. Thank You Austin, you were professional, courteous; ***** ******* **** ****** ****** *** couldn't have taken too much more heat in the house, thank you for being concerned , we have nothing but high praise for this technician. June 27,2021, **** * ***** ******* 5 star rating

Excellent Service.

Highly recommend this business—very prompt, very effective. Colin was our service tech and he was transparent and honest; a very thorough professional.

I had an unusual problem at my home. The whole house had low water flow out of the fixtures. But good water pressure with the guage. Colin Gellatly was very good at describing the issue and the possible causes. He listened to the info I had and we worked together to sort out the problem. Colin was able to solve the cause of a problem he had never seen before. He offered the energy savings agreement which will over time save me money. He was very friendly and helpful. Thanks Colin

Border electric staff are always friendly and professional, today was Paul. Friendly, knowledgeable, on time, proficient. What’s left to say a….job well done

Dayton Bailey was very courteous, efficient and helpful and he was a pleasure to have in our house.

Very neat job by Colin,,very courteous helpful and very pleasant,,very good job in a very reasonable Amount of time,very satisfied,,thank you,,,,

Nothing short of GENIUS - I thought I was in for a big repair job when a wet patch started appearing on the ceiling above the shower. Colin figured out quickly that the problem had a much simpler cause than the worst I had imagined!.fixed in minutes and a very painless bill too. I will always go to Borders for anything plumbing, heating, gas or electrical - one stop always professional and excellent service :)

Colin replaced our hot water tank. He was friendly and efficient. He answered all my questions. He cleaned up after himself and even fixed the pea gravel outside that moved when he brought in the new water tank. Great service.

Colin did a good job fixing up the leak under our kitchen sink! We really appreciate it.

We have used Border Plumbing for various reasons over the past few years. They have performed services varying from major (complete furnace,air conditioner and hot water tank replacement) to tap replacement. Most recently Colin came to do a complete home plumbing inspection. He was efficient, thorough and very professional. We would definitely recommend Border Plumbing, Heating & Electrical for any services they provide.

GREAT from beginning to end. Easy to book, reminder message. On time, pleasant, respectful. Had three issues- all seemed simple fixes for Terry. (not us)

Very prompt service ... Colin was extremely helpful and went the extra mile

Colin was quick and professional. Easy to work with and explained options clearly.

We had our hot water tank replaced by Border Plumbing. Contacted a few companies and they were by far the most responsive and best/easiest to deal with. They also had the best price out of the companies who we had quote, as well as a free visit for the initial quote. Colin G was our technician - he showed up on time, was very professional and efficient. Highly recommended.

Colin provided prompt, professional service. He is very friendly polite and knowledgeable.

Great service and comprehensive sharing of information and alternatives to proceed with repairs or replacement of furnace and/or air conditioning systems. Nice to receive straight forward information to make important decisions around home maintenance. Thanks, Justin!

Colin gave prompt and excellent service, Very personable , friendly and professional, Will recommend to others.

We had really great service today from a very personable guy from Border Plumbing and Heating. His name is Paul L***** and I would definitely recommend him to anyone needing a plumber. We have used Border several times including a new furnace and everyone we have ever dealt with from this company has been top notch! 5 stars **

Hi Jeff, Thank you for contacting me, since your last visit everything is working great. You professionalism is refreshing and much appreciated, you are always a delight. Wishing you well. Carol

Colin was polite, responsible, informative, and a great worker!! His work was complete, neat and did it quickly!!

Great service from Border Plumbing; Colin was professional, friendly and did a great job. I highly recommend Border.

We've been using Border since we began renovating our home back in December 2020 and have been very impressed with the customer service and professionalism. I was particularly impressed with Plumber Colin Gellatly who went above and beyond when he came to reconnect all our faucets and appliances after our new kitchen and bathroom cabinets were installed. He is very personable and did everything possible to ensure customer satisfaction. He readily answered all my questions and concerns in a calm and patient manner. We will continue to use Border Plumbing, Heating and Electrical for all of our future needs.